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Terms, Conditions & Privacy

We, The Benchmarking Project provide information, data, briefings and opinion (“content”) on this website. Access to content is provided on the basis of the terms and conditions set out below. Please read these terms carefully before having access to our content.

The content is for general information only and is not intended to provide advice.

  1. We do not accept responsibility or liability to users or any third parties in relation to the use of any content.
  2. All content including art work, look, appearance and design in any media and all intellectual property rights in such content belong to The Benchmarking Project Pty Ltd unless otherwise expressly designated.
  3. You agree not to modify, reproduce, copy, distribute, disclose to third parties or use commercially any content without our prior written consent.
  4. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  5. These terms shall be construed in accordance with the laws of Australia and the Commonwealth

1. Introduction

The Benchmarking Project is committed to providing quality services. This policy outlines our ongoing obligations in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). We have also adopted the New Zealand Privacy Principles (NZPPs) contained in the Privacy Act 2020 (NZ).

The APPs and NZPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au. A copy of the NZPPs may be obtained from the website of The Office of the New Zealand Privacy Commissioner at www.privacy.org.nz/.

2. What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, and phone numbers.

This Personal Information may be is obtained in many ways including interviews, correspondence, by telephone, by email, via our website www.benchmarkingproject.org, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee the website links or policies of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

3. Sensitive Information

Sensitive information is defined in the Privacy Act 1988 (Cth) to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

We do not collect or store Sensitive Information.

4. Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

5. Disclosure of Personal Information

Your Personal Information may be disclosed in several circumstances including the following:

– Third parties where you consent to the use or disclosure; and

– Where required or authorised by law.

6. Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in member information files which will be kept by us for a minimum of 7 years.

7. Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

The Benchmarking Project will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

To protect your Personal Information we may require identification from you before releasing the requested information.

8. Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

9. Benchmarking data and information are not covered by this policy

For the sake of clarity, this is The Benchmarking Project’s privacy policy relating to information collected through our website and for the purpose of member contacts and marketing.

All information collected relating to fundraising benchmarking is subject to privacy and confidentiality agreements supplied to member organisations separately.

Fundraising benchmarking information does not include the collection of any Personal or Sensitive Information belonging to donors or other members of the public.

10. Policy updates

This Policy may change from time to time and an up to date version will be provided on our website: www.benchmarkingproject.org

11. Privacy Policy complaints and enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at: admin@thebenchmarkingproject.org

12. Last updated

This policy was last updated on 1st November 2022.